BOOKING CONDITIONS

Your booking is for a 1 hour slot , we ask you to arrive and leave within your hours slot, please park on the car park provided, not on the road or path and please consider our neighbours with your noise levels

Once you have agreed to swim on a regular basis the slot is reserved exclusively for you, if you miss a swimming slot we still expect payment, we still heat to pool even if you do not swim

If you have a regular swimming slot and  intend to finish swimming with us we require two weeks notice


 NORMAL OPERATING PROCEDURES

A.  POOL DIMENSIONS 

Width 6m.   Length 13m approx

Shallow end: 1.00 m -

 Deep end 1.60m

B.  MAXIMUM BATHER LOAD

 Min 2 max 8 in the pool including babies

No groups of under 18 ’s



 C  FIRST AID EQUIPMENT 

 First aid equipment is in the changing room.

D  EMERGENCY TELEPHONE  The emergency telephone is situated on the wall  in the entrance hall.  Emergency services can be telephoned by dialling 999 Address of pool: Lynwood, 33 The Street, Rockland St. Mary, Norwich NR14 7ER

E  DETAILS OF EMERGENCY EQUIPMENT   Reaching pole is positioned at the end of the pool.  

F.  POTENTIAL RISK FACTORS  An appreciation of the main hazards and users at risk is needed for planning safe procedures.  Examples of general potential risk factors include:  

1.  Prior health problems (heart conditions, asthma, and epilepsy)  

2.  Food, alcohol, drugs before swimming. 

3.  Youth and inexperience, (in public sessions children under 16 must be supervised by an adult)

 4.  Weak/non-swimmers straying out of their depth.

5.  Unauthorised access

6.  Diving into water of insufficient depth (minimum depth for diving 1.8m)

7.  Unclear water preventing casualties from being seen.

 8.  Absence of or inadequate response by teacher/coach/ helper, lifeguard.

9.  Glare of sunlight on the water.

10.  Inappropriate swim wear or equipment.

11.  Inappropriate use of facilities and equipment.

12.  Running fighting or pushing.

13.  Tag games

14.  Throwing games

15.  Swimming underwater

16.  Chewing whilst in pool

17.  Running

  Physical hazards include 

1.  Slippery tiles  2. Weak or missing drain covers 3. Shower tray

4.  Steps and rails

5   Glare from windows

6.  Unlocked plant room

7.  Depth of water

8.  Poor tile condition

9. Changing room areas

10. Use of electrical appliances

11. Pool surround and water temperatures 

G  AWARENESS OF RISK BY POOL USERS 

 Awareness of potential hazards may be drawn to users’ attention by: 

1.  Notices in the changing rooms and pool side

2.  Oral reminders where necessary 

 H.  INSTRUCTORS/TEACHERS/COACHES AND TUTORS 

 Must hold a current lifesaving qualification (R.L.S.S. National Rescue Test for Teachers and Coaches of Swimming or the National Pool Lifeguard qualification or necessary qualification for particular activity and renew it as required.  Need to have a thorough knowledge of NOP & EAP and Potential Risk factors. Be prepared to enter the water.  Be prepared to administer First Aid and or rescue Breathing/CPRMust record damage to pool facilities or observations on water quality in the pool maintenance book situated in the entrance hall. 

I.  CONDITIONS OF HIRE FOR OUTSIDE AGENCIES When outside organisations sign the hire agreement, they must undertake to adhere to the NOP & EAP of the pool.  They should understand that they must provide their own first aid supplies and take full responsibility for everyone in or around the pool. 

  J.  GENERAL INSTRUCTIONS TO BATHERS RELATING TO HYGIENE AND SAFETY   1.  Children under 16 years of age are accompanied by an adult swimmer

2.  No glass items are brought into the changing rooms or on to the pool side.

3.  Any swimmer behaving unhygienically or using foul language is told to leave the pool.

4.  Plasters are removed before entering the pool

5.  Bathers complaining or ear ache or sore throats do not swim

N THE SURROUNDS OF THE POOL 

6. The swimming teacher/tutor, lifeguard, licensee will take control or the situation.  Bathers wear appropriate swimming costumes; large baggy shorts/outer wear/pj`s are not suitable

7.  Bathers remove chin straps from swimming hats

8.  Bathers do not use metal handrail around the pool on entry or exit.

9.  Children who are not “potty trained” must wear specialised costumes to prevent faecal release.

10.  No dogs or other pets are allowed in any part of the building or in the grounds

11.  All areas used to be left in a clean and tidy condition

12.  Hires should ensure that those arriving at or leaving the premises do so in a quiet manner, which does not disturb the neighbours.

13.  No smoking in any part of the premises

14.  No outdoor shoes to be worn in the pool or attached buildings.

15.  Nobody with a verruca should swim unless wearing a verruca sock.

16.  Bathing caps must be worn

17.  The door leading to the pool must be closed at all times. 18.  Plant room door is to be locked at all times. The heaters in the changing room area should not be covered or interfered with.   Flip flops or beach shoes must be worn in the pool area and adjoining buildings. 

K.  JEWELLERY 

Users of the pool should not wear any jewellery such as earrings, necklaces or bracelets.  Rings should only be plain rings (e.g. wedding ring)  

PEARLS POOL EMERGENCY ACTION PLAN 

  THE FOLLOWING PROCEDURES APPLY AT ALL TIMES INCLUDING PRIVATE POOL SHARE SESSIONS, PRIVATE POOL PARTIES AND OUTSIDE ORGANISATIONS HIRING THE POOL

 A.  EMERGENCY IN THE POOL OR Oe emergency services arrive.  Swimming teacher/tutor, lifeguard or licensee should clear the pool. 

The rescue should then follow as:

1.  Access the situation

2.  Do not enter the water unless it is necessary

 3.  Rescue equipment such as a reaching  pole are positioned at the end of the pool. 

4.  In the event of a spinal injury, there is NO spinal board available.  The casualty should be stabilised in the water until the emergency services arrive.  The Swimming Teacher/ Tutor should have knowledge of the management of spinal injuries.

5.  Emergency Services can be contacted by dialling 999 from the telephone in the foyer on the wall.  They must be informed that there has been an aquatic accident.

6.  Administer artificial ventilation or CPR as required.  CASUALTIES WHO HAVE RECEIVED CPR OR ARTIFICAL VENTILATION MUST RECEIVE MEDICAL ATTENTION AS SOON AS POSSIBLE.

7.  CPR and Artificial Rescue Breathing should continue until medical assistance arrives or the casualty resumes heart and/or breathing function.

8.  All accidents must be recorded in the accident book in the first aid box in the foyer  and reported to the relevant authorities.  

B   FIRE EVACUATION PROCEDURES (This procedure will also apply to bomb threats, major structural failure, emissions of toxic gases and any other incident required the building to be evacuated) 

1.  On discovering the fire call 999 on the telephone in the foyer.

2.  The pool should be cleared and exit the building by the emergency Exits.

3.  THE EMERGENCY EXITS ARE SITUATED THROUGH THE SLIDING DOORS AT THE DEEP END OF THE POOL  AND THROUGH THE FOYER.  Please see attached plan.

4.  During hire to outside agencies and pool parties a register must be kept of all persons in the pool area and this should accompany the group to the muster point on the front drive of 33 THE STREET ROCKLAND ST. MARY NORWICH NR14 7ER

 5.  The swimming teacher/tutor, lifeguard or licensee must check pool changing rooms and toilets.  Confirmation of the evacuation must then be reported to the emergency services.

6.  After the evacuation nobody must return to the swimming pool or changing rooms unless permission has been obtained from the emergency services. 

 C.  BOMB THREAT    1.  The receiver to the call must write down the message. 2.  Contact the police by dialling 999 3.  Evacuate as for fire.  D.  LIGHTING FAILURE 

 1.  Please evacuate the pool and obtain the torch from pool side.  Please contact Pearl Flynn Tel 07884 180001 or   01508 538104 for further instructions. 

 E.  STRUCTURAL FAILURE  If structural failure presents a threat to the pool user’s safety, the pool will be cleared following the fire evacuation procedure. 

 F.  EMISSION OF TOXIC GASES Evacuate bathers “upwind” from the danger area.  Contact Pearl Flynn Tel 07884 180001 or   01508 538104 or call at the house. 

G.  LACK OF WATER/AIR CLARITY AND POOL TEMPERATURE

1.  The clarity of the water should be constantly monitored.  If the pool becomes cloudy to the extent that the pool floor cannot be seen it must be cleared and Pearl Flynn must be informed.

2.  Air clarity should allow vision across the entire pool area.  If visibility does not allow this the pool must be cleared and Pearl Flynn informed.

3.  The water temperature should be between 28 and 30. 

H.  CONTAMINATION OF POOL WATER 

1.  If the pool water is contaminated by vomit of faeces swimming must be suspended.

2.  Soiled matter should be removed and hygienically disposed of.

3.  Pearl Flynn should be contacted.

4.  The appropriate decontamination measures should be carried out in consultation with the Health and Safety Officer, with a minimum of 6 filtration cycles elapsing before the resumption of swimming.

5.  In the case of serious contamination the pool should be drained. 

 I.  OVERCROWDING Maximum numbers must be strictly adhered too  DISORDERLY BEHAVIOUR  

1.  Calm the situation down tactfully explained the reason for your displeasure. 

2.  Give stern warning if behaviour does not improve.

3.  If the problem persists phone the house on 07884 180001 or  01508 538711  The police can be contacted on 999 for further assistance